Start with the evidence
Droppings, gnawed food packaging and repeated scratching can point to mice, but old signs do not establish that activity is current. Note where you found them and keep children and pets away from affected areas.
Mice can enter a gap about a quarter inch wide, roughly the width of a pencil. Garage-door corners, utility penetrations and accessible foundation gaps are worth checking. A technician can help distinguish mouse activity from rats or other animals before recommending service.
What to do before your visit
Store food and bird seed in sealed containers, reduce clutter along walls and note any recurring signs. Avoid moving contaminated items into clean areas. Follow CDC rodent-cleanup guidance; do not sweep or vacuum dry droppings.
Control and entry work have different roles
Trapping and monitoring address activity. Sealing appropriate entry points helps prevent new access. The materials and approach depend on the opening; do not block drainage, ventilation or building systems.
Do not put mesh or a screen over a dryer exhaust. Lint can collect and obstruct airflow. Damaged dryer terminations need an appropriate repair or replacement; see PNNL dryer-exhaust guidance.
Mouse service and quarterly protection
Mouse service is included in Envexa365 when plan terms apply. The plan has four scheduled pest visits a year and callbacks included for covered pests. Monthly billing is separate from visit frequency; initial treatment is priced separately. Rats and sealing or repair work are quoted separately.
Check your property price, or tell us what you have found so we can confirm the right service.
Common questions
Does mouse service include sealing?
No. Sealing and repair work need a separate scope and quote. We explain any recommendation before work begins.
Can mouse droppings be harmful?
Rodent urine and droppings can contaminate surfaces. Risk depends on the species and exposure; follow CDC cleanup precautions rather than assuming every mouse carries the same diseases.
How small a gap can a mouse enter?
About a quarter inch, approximately pencil width. See the CDC guide to sealing rodent entry points.